Post adoption evaluation model for cloud computing services utilization in universities in Kenya

Abstract

Cloud computing is a new computing paradigm that is gaining popularity in Kenya and the world over and as such this study was conducted in order to gain a better understanding of this phenomenon. This study was primarily aimed at: identifying the primary factors that influence the acceptance and use of cloud computing services in Universities in Kenya, establishing the moderating factors to the identified primary factors, present a model for post adoption evaluation of cloud computing services utilization in universities in Kenya and compare utilization levels of the different categories of cloud computing services among university students in Kenya. We reviewed literature on technology adoption theories and models, focusing . on the postulates of these theories and models, their strengths and weaknesses, selected case studies where each of the theories or model had been used in technology adoption studies, the results obtained and the conclusions drawn. Our research methodology involved the use of questionnaires and Focus Group Discussion (FGD) to gather data, analysis of the quantitative data was through computation of partial correlation coefficients between the dependent and independent variables and using the Focus Group Discussion to explain some of the observed trends and phenomenon. Our findings revealed that Performance Expectancy and Facilitating Conditions were the two main factors that influence Behavioral Intention to accept cloud computing services, while behavioral intention directly influences use behavior. Effort Expectancy and Social Influence constructs were both found have no significant influence on …