Browsing Department of Business Administration by Subject "Resource implementation factors service delivery performance contracting public service moderating variable."
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The Moderation Effect of Resource Implementation Factors on Performance Contracting and Public Service Delivery in Huduma Centres in Kenya
(Current Journal of Applied Science and Technology, 2020)The Kenyan Government has pressures from its citizens to improve on service delivery and be responsive to citizen’s needs. Attempts such as privatization, voluntary early retirement and restructuring failed to improve the ...