Browsing School of Education by Author "ANDIVA, Zilpah Kageha"
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Influence of Iso 9001:2008 Quality Management System On Academic Staff’s Service Delivery in Public Universities in Kenya
ANDIVA, Zilpah Kageha (Maseno University, 2019)The implementation of International Organization for Standardization (ISO) 9001:2008 Quality Management System (QMS) in education has become a debated trend on whether or not the certification is appropriate for the Education ...