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    Browsing by Author "WERE, Gerald"

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        The retail service quality scale and customer loyalty: a case of selected supermarkets in Kisumu city, Kenya 

        WERE, Gerald (Maseno University, 2018)
        In Kenya, the supermarket sector has experienced tremendous growth in the last decade due to changing supermarket customer tastes and preferences. This has posed tight competition among the supermarkets as well as from the ...

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