Browsing by Author "WACHIYE, Christine"
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The Influence of Customer Service and Customer Satisfaction on Tourists’ Frequency of Visitation to Hotels in the Western Kenya Tourism Circuit
(Maseno University, 2016)ABSTRACT Travel and tourism is the largest, fastest growing sector and important part of the world economy today. It is the world's number one employer and in Kenya it represents more than 10% of gross domestic product. ...